Best Rates Guaranteed

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No need for Reconfirmations

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Guaranteed Lowest Internet Rate

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Best Rate Guaranteed

We’re confident that when you book directly on our official website, you’ll always get our best prices. Our best rate guarantee is a promise of that.

In the unlikely event that you’ve found a better rate after booking on our official website, just let us know. We’ll happily match it and give you a room upgrade too (Subject to availability).

But before you do, here’s what you need to consider:

  • Have you already booked on Bookings on other websites do not qualify
  • Is the rate available to the general public? Rates that require membership or promotion codes do not qualify
  • Can this rate be booked on the Internet for the same dates? Rates may change at any time due to various factors.If you find a lower rate which is also available on our website at the same time, we will only match the rate, but a further upgrade will not be applied
  • Does the rate include tax and service charge?
  • Can you show us the rate difference in our hotel’s local currency?
  • Is the difference less than 0.5% due to currency conversions?
  • Have you booked a package?
  • Does the alternative website offer you instant confirmation? On request bookings do not qualify

Still convinced you’ve beaten our best rate guarantee? Complete this Quick Claim Form within 24 hours of your booking and we’ll let you know the results.

Happy hunting!

Terms and Conditions Claim Form